For one of our clients, a well-established organisation based in Luxembourg, we are currently looking for an experienced GLPI Technical Consultant to support a short-term project involving the implementation and optimisation of IT service management processes. GLPI Technical Consultant Luxembourg - On-site Duration: 2 months Your Responsibilities In this role, you will take ownership of the technical implementation and configuration of the GLPI solution, including: Designing and implementing a service catalogue Configuring and optimising workflows and automation processes Integrating GLPI with existing internal systems and tools Supporting the structuring and improvement of IT service management processes Ensuring efficient coordination between stakeholders throughout the project lifecycle Providing technical guidance on automation best practices and implementation Your profile Proven experience with GLPI administration and implementation Strong technical background in ITSM tools and processes Hands-on experience with: Workflow design and automation System integration Service catalogue configuration Good understanding of automation practices and process optimisation Ability to work autonomously and take ownership of deliverables Strong problem-solving and analytical skills Language: Fluent English is mandatory (spoken and written) Additional information 100% on-site role (no remote work) Short-term mission with immediate impact Opportunity to work in a structured and innovative environment If you are interested in this opportunity, feel free to apply to discuss further details in full confidentiality. Hays plc est l'un des principaux groupes mondiaux de recrutement de professionnels. Hays est l'expert du recrutement de personnes qualifiées, professionnelles et compétentes dans le monde entier. Hays est le leader du marché au Royaume-Uni et en Asie-Pacifique et également l'un des leaders du marché en Europe continentale et en Amérique latine. Hays intervient pour le compte de milliers d'entreprises des secteurs privé et public, sur des postes en CDI, CDD, Travail Temporaire et Contracting. Hays France & Luxembourg compte aujourd'hui plus de 650 salariés répartis au sein de 22 bureaux (Aix-en-Provence, Amiens, Biarritz, Bordeaux, Clermont-Ferrand, Dijon, Grenoble, La Rochelle, Lille, Lyon, Montpellier, Nancy, Nantes, Nice, Paris, Reims, Rennes, Rouen, Strasbourg, Toulouse, Tours et au Luxembourg) couvrant 25 secteurs d'activité.