Customer Care Representative (m/f/d) Requisition ID: 46851 Job Location(s): Neumuenster, DE Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Function: Supply Chain and Operations Work Location Type: Hybrid The Impact You'll Make As our Customer Care Representative, youu2019ll play a key role in delivering outstanding customer experiences and ensuring smooth communication between our clients and internal teams. Your impact? Through your proactive support and problem-solving skills, youu2019ll help create a seamless customer journey. Your work will strengthen customer satisfaction and loyalty, making interactions easier and more efficient for our clients. Youu2019ll collaborate with colleagues from Sales, Logistics, and Technical Support and take ownership of handling inquiries, managing orders, and resolving issues promptly. By doing so, youu2019ll help us move toward a more customer-centric and efficient future. What Youu2019ll Be Doing Act as the main contact for customer orders in the EMEA region Check incoming orders for accuracy, including pricing, delivery terms, and product availability Coordinate with our global manufacturing sites to ensure timely delivery Confirm orders, answer customer questions, and provide updates Support internal teams and external sales with all aspects of order processing What We're Looking For Strong communication skills and a service-oriented mindset Ability to work independently while being a great team player Organized, adaptable, and comfortable working under pressure Experience with SAP (including EDI) and MS Office tools Excellent English skills; other European languages are a plus For further question, please contact Anja Kleiber, Talent Acquisition Partner, 49 4321 871 376 What You'll Get from Us 1. We promote from within and support your learning with mentoring, training, and access to global opportunities. 2. Youu2019ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. 3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. 4. Youu2019ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but theyu2019re worth asking aboutu2014we think theyu2019re pretty great. Ready to Make a Difference? If this role excites you, weu2019d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.