Head of Group Service Excellence (m/w/d)
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ENERCON has been a technology leader in wind energy for 40 years. As the first manufacturer of wind turbines, ENERCON introduced a gearless drive concept, which is a feature of all ENERCON wind turbines. The company is also a leader in rotor blade design, control technology, and grid connection technology, continually demonstrating its innovative strength through numerous technological advancements.
Head of Group Service Excellence (m/w/d)
The core task of ENERCON Service GmbH is to ensure customer satisfaction, operational safety, and economic efficiency of wind turbines throughout their entire lifespan.
The Service Excellence department supports the operational service area through plant inspections and team support, providing key quality indicators that help maintain defined service quality standards.
We are looking for a team leader (m/w/d) for the Service Excellence department to strengthen our team, starting as soon as possible.
Responsibilities
* Technical and disciplinary leadership of the Service Excellence group with a span of 24 employees
* Conducting regular meetings within the group
* Coordination of tasks, organization, and optimization of workflows (quality assurance, continuous improvement, and business monitoring)
* Ensuring high maintenance quality
Qualifications
* Completed vocational training and/or further education as master craftsman, technician, or business economist
* Several years of professional experience, preferably with first leadership experience, with a cooperative leadership style
* Comprehensive technical knowledge and skills, combined with high customer and service orientation
* Teamwork, empowerment, and strong communication skills
* Reliability and organizational skills
Benefits
* Flexible working hours with appropriate models
* Up to 50% remote work (home office)
* 30 days of vacation per year
* Internal and external training opportunities, e.g., through ENERCON Academy
* Company pension scheme and private occupational disability insurance at special conditions, along with financial support for various forms of asset-building benefits
* Corporate health management, including company fitness and JobRad
* Discounts on various brand products in cooperation with our partner, Corporate Benefits
Contact
Christina Duitsmann
CHRISTINA.DUITSMANN@ENERCON.DE
Additional Details
* Seniority level: Director
* Employment type: Full-time
* Job function: Business Development and Sales
* Industries: Renewable Energy, Semiconductor Manufacturing
This job is active and accepting applications.
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