Description HOUSEKEEPING MANAGER (m/f/d) Heidelberg Marriott Hotel Begin. Belong. Become. Be empowered. Begin: Structured onboarding program & “Be our Guest” program Belong: A diverse and international team, flat hierarchies with quick decision-making and regular feedback Become: Wide range of internal & external trainings, individual development plans, excellent career opportunities and transfer options within our sister hotels Be balanced: Permanent contract, consideration of your scheduling preferences, predictable working hours and overtime compensation Be connected: Numerous employee events & team-building activities to strengthen our team spirit Be honored: Upsell program, Christmas and holiday bonuses, appreciation rewards, employee referral program and capital-forming benefits, discounted stays and F&B discounts in over 8,000 Marriott hotels worldwide Be well: Various wellbeing & (mental) health initiatives, healthy and delicious meals in our staff canteen, partnership with the fitness provider “Pfitzenmeier”, and opportunities for social engagement Be you. As a Housekeeping Manager (m/f/d), you are responsible for one of the most important departments in our hotel. Together with your team, you ensure that the hotel always presents itself at its very best. With your eye for detail and high quality standards, you create the foundation for outstanding guest experiences. Your role – Quality, Organization & Responsibility Overall responsibility for the Housekeeping department, ensuring the highest standards of cleanliness and quality Plan, manage and coordinate daily housekeeping operations, including external contractors Ensure compliance with brand standards and internal quality guidelines and continuously improve them Conduct inspections of guest rooms, VIP rooms and public areas to maintain an exceptional appearance Manage resources efficiently and optimize operational processes Work closely with other departments and the management team as a key interface within the hotel Handle administrative tasks in the housekeeping office, including reporting and documentation Coordinate maintenance activities, create repair requests and ensure proper follow-up Manage lost & found processes according to internal procedures Support onboarding of new employees and contribute to the development of your team Be able. Several years of experience in Housekeeping, ideally in a supervisory or managerial role Strong attention to detail and high quality standards Excellent organizational skills and ability to manage multiple priorities simultaneously High service orientation and sense of responsibility Experience with external service providers is an advantage Good command of German and English Be connected. We look forward to getting to know you! If you have any questions, please feel free to contact our representative Sonia Oliveira via email: sonia.oliveira@marriotthotels.com Be inspired. Our hotel on Instagram: @heidelbergmarriott Marriott Careers on Instagram: @marriottkarriere Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation, or any other basis covered under applicable law.