Sales Administrator (Europe)
Location: Mönchengladbach, Germany (on site)
Company Overview
Join the innovative and fast-paced team at Detectamet, the world leader in the manufacture and supply of Metal Detectable and X-Ray Visible products. Our mission is to make the unseen visible, delivering cutting-edge solutions that help safeguard consumers and businesses across the globe.
As we continue to expand our European market presence, we are seeking a motivated Sales Administrator to support our growing operations. If you are looking for a new challenge in a dynamic, forward-thinking environment, this could be the perfect opportunity for you.
Role Description
This is a full-time, office-based position at Detectamet, located near Mönchengladbach, Germany.
The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks, maintaining client records, processing orders, and delivering exceptional customer service.
This is an entry-level position ideal for a detail-oriented and communicative individual eager to start or advance a career in sales. As part of a growing European team, you will have opportunities to develop your skills and progress within the company.
Key Responsibilities
* Process sales orders accurately and in a timely manner
* Maintain and update customer databases and CRM systems.
* Assist with the preparation of sales quotes and proposals.
* Respond to customer inquiries via email and phone.
* Coordinate with internal departments (e.g., logistics, finance) to ensure order fulfilment.
* Track inventory and monitor backorders or delays.
* Provide general administrative support to the sales team.
* Schedule meetings and appointments as required.
* Assist in organising sales events or promotional activities.
Requirements
* Strong written and verbal communication skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Comfortable working with CRM systems (training provided)
* Strong attention to detail and organisational skills
* Ability to work independently and as part of a team.
* Basic understanding of sales principles is a plus.
* Native level French or German skills preferrable. Professional working proficiency in English.
* Must live within a commutable distance to Mönchengladbach, Germany
Attributes
* A proactive attitude and willingness to learn.
* Ability to multitask in a fast-paced environment.
* Customer-first mindset
* Previous experience in a customer service or administrative role
What we Offer
* Competitive salary & Bonus scheme
* 24 days of annual leave, plus public holidays
* Long service award
* Free on-site parking
* On-the-job training and mentorship
* Opportunity to grow into a key account management role.
Ready to advance your career and contribute to Detectamet's continued success across Europe?
Apply now and be part of a global team that is making a real impact