If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.
This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office.
SUMMARY:
The Talent Acquisition and Experience Specialist plays a key role in creating an exceptional new employee journey by supporting recruitment efforts and facilitating Georgia’s Own Credit Union New Employee Orientation and, as needed, presenting courses for internal team members. This position ensures a seamless transition for new employees into the organization while partnering with Talent Acquisition to deliver a positive candidate experience. In addition, the role contributes to organizational learning initiatives, compliance training, and employee development programs that align with the Credit Union’s strategic goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Designs, facilitates, and enhances New Employee Orientation, and other training programs, by collaborating with instructional designers to create engaging programs that introduce new hires to organizational culture, policies, procedures, and compliance requirements, ensuring an effective and positive onboarding experience.
2. Partners with Talent Acquisition Consultants to support the candidate experience, assists with interview coordination, and provides onboarding support for new hires.
3. Ensures that all onboarding activities are completed accurately and timely, including system access, training schedules, and compliance documentation.
4. Conducts technical, operational, and soft skills training for new and existing employees across business lines, including product knowledge, sales, and service initiatives.
5. Represents Talent Experience in cross-functional projects to improve onboarding and recruitment processes.
6. Supports the development of orientation content, job aids, and resources to support new hire success and organizational goals.
7. Evaluates orientation and onboarding programs for continuous improvement and alignment with business needs.
8. Maintains awareness of regulatory requirements and organizational policies, ensuring all training and onboarding activities meet compliance standards.
9. Coordinates onboarding activities and ensures alignment with organizational culture and values.
10. Serves as a liaison between HR, Instructional Designers, Retail Learning team, and business units to ensure updated content and a smooth integration of new hires.
11. Performs other duties as assigned.
EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS:
12. Bachelor’s degree in Human Resources, Learning & Development, or a related field; or an equivalent combination of education and relevant work experience required
13. 3–5 years of experience in banking, including retail operations and call center environments, required.
14. 3-5 years classroom learning facilitation experience including virtual instruction led training experience required.
15. 3 years of full-lifecycle recruiting managing a high volume of requisitions required.
16. 3 years corporate recruiting experience required.
17. 3 years of experience working with an Applicant Tracking System required. Workday experience preferred.
18. ATD (Association for Talent Development) active membership preferred
19. CPTD () certification preferred
20. Cornerstone or other LMS (Learning Management System) administration experience preferred
ADDITIONAL/IMPORTANT SKILLSETS:
21. Strong facilitation skills with the demonstrated ability to present information in a clear, concise, and confident manner.
22. Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design, and training technologies.
23. Knowledge and understanding of human resource policies, principles, and best practices.
24. Ability to collaborate with partners seeking hiring assistance.
25. Ability to occasionally work under tight deadlines, simultaneously managing multiple tasks, and adapt to changing priorities while maintaining personal effectiveness.
26. Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
27. Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
28. Ability to utilize resource and tools referencing recruiting procedures, job aids and other department resources within necessary folders on shared drives.
29. Strong work ethic; organized, self-sufficient, motivated and able to work independently and as part of team; ability to manage multiple individual tasks simultaneously.
30. Proficient in Microsoft Office Suite (including Word, Excel, Power Point & Outlook).
31. Ability to travel between various locations/branches as required to support training needs.