Join to apply for the CRM Consultant / Specialist SAP CX (f/m/d) role at Klüber Lubrication
Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.
Some of your Benefits
* Cafeteria/ Canteen: We offer fresh food on-site, both hot and cold.
* Easily Reachable: Easy, low-stress access by car or public transport.
* Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.
* Personal Development: We offer a variety of trainings to ensure you can develop in your career.
* Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
München
Hybrid Work
Responsibilities
* You are the first point of contact for key users and end users regarding questions about SAP CX.
* You gather requirements, evaluate them together with the CRM Manager, and manage implementation with internal and external partners.
* You are responsible for system updates and release changes in close collaboration with IT and our service providers.
* You design and facilitate training sessions, workshops, and trainings for optimal use of the CRM system.
* You analyze existing processes, identify improvement potentials, and drive continuous system optimization.
Qualifications
* You have a relevant degree or possess equivalent practical experience.
* You have solid experience in the design, rollout, and support of CRM systems.
* You have very good knowledge of the SAP CX system landscape.
* You are willing to travel occasionally for rollouts, audits, and training sessions (up to 20%).
* You have business fluent German and English skills, both spoken and written.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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