Join us in shaping the future at our location in Cologne as a
Retail Operations Specialist (m/f/d)
YOUR RESPONSIBILITIES:
1. Coordinate and support all operational aspects of new store openings across Europe, including hardware setup (POS, printers, network) in collaboration with Group IT.
2. Ensure stores are operationally ready before opening — tools, routines, supplies, and training in place.
3. Act as the go-to contact for store teams on operational updates, escalations, and process rollouts.
4. Manage non-merchandise supply coordination and ensure timely delivery and stock availability.
5. Provide on-site support and training during openings and transitions; reinforce best practices.
6. Collaborate with Retail Operations Managers and Area Managers to align on needs and improve processes across markets.
YOUR EXPERIENCE AND COMPETENCIES:
7. Experience in retail operations, logistics, or project coordination
8. Technical understanding of in-store hardware infrastructure
9. Strong organizational and communication skills
10. Familiarity with SAP and/or experience in store or area management is a plus
11. Willingness to travel across Europe
12. Fluent in English; German or other European languages are a plus
WE OFFER:
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.