Einleitung
Take off with us!
We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Digital Product Owner" (m/f/d).
Wir bieten
* Permanent employment contract
* Perspective to be taken over at our customer
* Salaries above the general pay scale and incentive compensations (bonus)
* Equal pay model
* Company pension scheme with employer subsidy
* Well-directed training and further education opportunities
* Employee recommendation program with attractive compensations (bonus)
* Individual and local support and advice
* Travel allowance
* Assumption of costs for work cloth and health examinations
* fleixible working hours and partly home office
* Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry
Stellenbeschreibung
* Translate customer service strategy into actionable technical roadmaps and delivery plans for the Freshdesk platform
* Own and prioritize the Freshdesk product backlog, including feature development, omnichannel integrations, and platform optimization
* Lead internal and external development teams to deliver high-quality releases, custom applications, and reliable ticketing operations
* Drive Freshdesk administration, DevOps, workflow automation, system monitoring, SLA management, incident handling, and self-service solutions
* Collaborate with cross-functional stakeholders while ensuring compliance with cybersecurity, GDPR, and data governance requirements
Anforderungsprofil
* Completed studies in the field of Project Management, Computer Science or Business Informatics
* Professional experience in the field of IT, Customer Service, Change Management, Project Management and Aerospace
* Knowledge in using Google Workspace and Jira
* Fluent in English
Unser Unternehmen
As a dynamic and modern personnel service provider, we offer exciting positions at interesting and innovative companies across a wide range of different industries, leveraging our many years of experience and extensive market know-how. Benefit from our national and international networks and use STRATO Personal as your personal springboard. We provide comprehensive support and handle all administrative processes related to the application – of course, free of charge for you.