Ensuring data integrity, compliance and governance across the CRM landscape
Manage and optimize integrations (analytics, support tools, etc.)
Further build and own the data and analytics strategy for Operations and Customer Care, ensuring high-quality, actionable insights, closely working together with our data team
Develop dashboards and reports for multiple stakeholder groups (Customer Care, Sales & Marketing, Leadership)
Train and enable teams on tools, data literacy, and process excellence
5–10 years of professional experience in Operations, Process Improvement, RevOps, or Data/Systems Enablement
~ Strong background in data analytics, reporting and KPI frameworks
~ A hands-on, solution-oriented mindset with curiosity to test and configure new tools
~ Strong stakeholder management skills and ability to translate between business and tech
~ Fluent in English (German is a plus)
~(Together with our investor, AXA, we offer a combination of entrepreneurial freedom, leading technological know-how, reliability and extensive experience in the conception and management of insurance solutions that is rather unusual for the insurance industry.
Modern working in the middle of Berlin's City-West, with a wide range of perks and benefits. To name a few: subsidized lunch & one free lunch a week, discount on BVG ticket, company (e-)bike leasing, urban sports club, mental well-being app
Many opportunities to connect with your colleagues outside of daily work, e.g.through team events, weekly yoga classes, team runs and more
A flexible work model (hybrid working role)