Responsibilities The Regional IT Operations Manager is responsible for the design, stability, security, and evolution of Exaktera’s core IT infrastructure across multiple international sites. While not a formal people management position, the role provides technical leadership, mentorship, and operational coordination to local IT teams, helping drive consistency, resilience, standardization, security, and reduction of operational risk across the region. Technical Skills: VMware vSphere administration in production environments Windows Server administration Veeam Backup & Recovery Enterprise networking fundamentals (VLANs, routing concepts, CLI-based switching) Sophos firewall administration (policy management, VPN basics) Microsoft 365 and Entra ID administration Active Directory consolidation Identity, MFA, and SSO integration concepts Incident response collaboration with MDR providers (e.g., Arctic Wolf) Experience evaluating and implementing infrastructure improvements across multi-site environments Strong technical decision-making and risk assessment capabilities Manufacturing or regulated IT environments Multi-site or post-acquisition IT integration experience Your Job Profile Required Qualifications & Skills NinjaOne or similar RMM tooling PowerShell automation (infrastructure-safe) SharePoint / Microsoft 365 migrations ERP system operational support (Business Central preferred) Personal Skills: Independent, structured, and reliable working style Strong analytical and troubleshooting capabilities Clear technical communication skills Ability to mentor and support less-experienced IT staff Calm and methodical approach during incidents Documentation-driven mindset Fluent English, German desirable but not essential Benefits Depends on workplace and local employment conditions About us Welcome to the career section of iiM GmbH. Pursuing visions together, developing solutions, innovating, but above all being involved with passion. That is what makes iiM unique. A team that is committed and sustainably focuses on the future, seizes opportunities, and continuously adapts to new requirements. With three strong brands, we position ourselves worldwide in different markets to consistently provide our team with a secure job. We want to strengthen our region together with you, grow together, and shape the future – are you in? Watch our image video -> Arbeiten bei iiM