We are excited to offer a position for a German Speaking Customer Support Representative dedicated to supporting Booking.com customers, with an attractive paid relocation package to Athens, Greece. This role offers a unique opportunity to work with one of the world’s leading online travel companies while enjoying the vibrant lifestyle of Athens. Key Responsibilities Provide exceptional customer support to German-speaking Booking.com users via phone, email, and chat. Assist customers with inquiries related to bookings, cancellations, and modifications with professionalism and accuracy. Resolve customer complaints and issues promptly to maintain high satisfaction levels. Maintain detailed records of customer interactions and transactions in CRM systems. Collaborate with various departments to ensure seamless service delivery and customer experience. Stay updated on Booking.com policies, services, and industry trends to provide informed assistance. Requirements Fluency in German (both spoken and written) is essential; good command of English is preferred. Previous experience in customer support, ideally within the travel or hospitality industry, is an advantage. Strong communication and interpersonal skills with a customer-centric approach. Excellent problem-solving abilities and ability to manage challenging situations calmly. Familiarity with CRM software and customer service tools is beneficial. Willingness to relocate to Athens, Greece, with paid relocation support provided. Ability to work effectively both independently and as part of a team. Benefits Competitive Monthly Salary Relocation Package Airport Pick-Up Fully Paid Training Health Insurance Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece And Much More