Senior IT Architect (m / f / d) CRM SolutionsVorwerk Services GmbHWuppertal / DüsseldorfVorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk's core business is the production and sale of innovative premium household appliances. The portfolio also includes commercial cleaning, financing solutions, and a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.Your responsibilities :Lead the definition of a flexible and future-ready IT architecture (including application, integration, and data architecture) for CRM, Marketing, and Commission engine solutions, aligned with business requirements and the overall target architecture.Provide expert technical guidance for strategic IT initiatives and high-demand programs.Support compliance with security standards, policies, and technologies in IT application development.Discover optimization potentials in the IT architecture landscape and promote automation.Ensure solutions meet non-functional requirements such as security, performance, and scalability, while maintaining quality and stability.Steer external providers and solution architects to ensure IT compliance and delivery of quality standards in line with architectural frameworks.Validate technical solutions delivered by service providers before handover to operations.Support project management with planning, effort estimation, resource allocation, and vendor selection.Participate regularly in the Enterprise Architecture Chapter.Consult and upskill coworkers in SAP CRM architecture topics.You offer us :Successfully completed an advanced degree (e.g., Master's) in Computer Science, Information Systems, or a related field, or equivalent practical experience.Over 5 years of experience as an IT solution architect in CRM, including Customer Service & Marketing, with project or service delivery experience; ideally in Commission engine & Output management.Proven experience in strategic IT architecture development and governance.Experience working in IT product-oriented teams.Experience managing external service providers.Structured working style and strong analytical skills.Excellent communication and presentation skills, capable of explaining complex technical topics clearly.Fluent in business-level English, both written and spoken.German language skills are a plus.Strong team player with experience in lateral leadership and cross-functional collaboration.We offer you :Flexible working hours with flexitime, flextime days, and 30 days of holiday.Possibility of mobile working within a defined framework.Attractive pension plan with various modules and the option of a time value account.Employee discounts, childcare subsidy, and tariff-based remuneration according to NRW's metal and electrical industry standards.Internal and external training opportunities.Extensive health benefits, including supplementary health insurance, fitness options, and on-site physiotherapy.Subsidized snacks and meals.Discounted job ticket and free parking at the workplace.Your contact :Vorwerk Services GmbH, Mühlenweg 17-37, Wuppertal #J-18808-Ljbffr