Sachbearb. (Transportwesen) (m/w/d)
, Germany
Ausschreibungsbereich
WHO MAY APPLY:
Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany
and
EXTERNAL Local National Applicants, who reside in Germany.
Hauptaufgaben
Incumbent serves as a Customs Clearance Officer's Representative (CCO), for Central Custom Clearance Cell(s) (C4) as designated in their area(s) of responsibility. Manages the customs clearance process at designated site(s). Assists in policy/procedures formulation, quality assurance, certifications, reporting, and operational analysis review, which covers Custom Clearance for all modes of transportation applicable to their assigned locations, but specifically for commercial air shipments, including small parcel shipments into and out of designated area of responsibility in Germany for preparation of the Custom Clearance documents, by contracted commercial carrier. Administers, processes, reviews, analyses, and evaluates, the daily performance of the C4(s) and monitors the efficiency of operations. Reviews and interprets policy guidance on use of Customs Declaration forms within US European Command (USEUCOM) area if responsibility AOR. In coordination with USAREUR-AF and USEUCOM J4 EDDOC and components and agencies, provides technical oversight of the execution of customs clearance in accordance with (IAW) applicable regulations and procedures. Uses customs stamp IAW regulations to execute customs clearance and formally initiate customs documents. Disseminates regulatory guidance to service components, carriers and contractors. Evaluates expected program performance for quality control standards. Assists in developing performance standards and appropriate surveys to measure the effectiveness of the service provided. Manages and interprets data collection to evaluate compliance with the standards at designated C4(s). Develops and implements the necessary corrective action to ensure that standards are met, and that customer feedback is included in the corrective action at designated C4(s). Determines data collection, designs input requirements, sources, and output format and provides reports. Summarizes specialized reports to transportation managers and commanders. Develops internal reports on the status of the C4 and prepares reports as required by the USAREUR-AF Program Manager or lead CCO. Responds to external command and agency reports and inquiries; assists auditors and reviewers in analyzing performance of the customs clearance cell(s) as part of the customs clearance program; takes corrective action to any accepted recommendations which improve the program; justifies command position to take other than the recommended actions, and responds to inquiries and complaints from DTS customers, DoD, and government agencies. Leads meetings and conferences to represent USAREUR-AF and the USEUCOM Custom Clearance program at designated C4(s) concerning customs documents, policies, and procedures. Maintains close and continuous liaison with functional specialists, program managers supporting the Custom Clearance Program at command staff, ITO/TMOs, and USAREUR-AF Custom offices.
Coordinates with USAREUR-AF, USEUCOM J4 and supporting activities for use of C4 facilities, to include improvements, expansion or relocation of the Cell. Evaluates performance standards, efficiency of operations, and customer satisfaction. As senior CCO on site responsible for development and execution of a program for verification of all invoices. As senior CCO responsible for the development of service performance standards, quality assurance controls, and safeguards against billing errors. Assists in planning and programming funds for base operation support for the customs clearance cell. Plans for internal transportation requirements, office supplies, and TDY travel up to 10 percent of the time. Prepares briefings and reports on situations encountered on invoice verification or other areas related to funding and its impact on the Custom Clearance program.
Performs other duties as assigned.
Qualifikationsanforderungen
Description of the Education & Training Levels:
https://portal.chra.army.mil/mnrs?sys_id=0a86e971cd2d2d10aaffb5ebb50f5ac9&view=sp&id=mnrs_k_article&table=kb_knowledge
C-7:
E&T Level I: 2 years of creditable experience as defined in A below PLUS 5 years of experience as defined in B below.
Current employees who do not meet E&T Level I and who are not in the same or similar occupation must have 2 additional years of creditable experience as described in A below.
E&T Level II: 1 year of creditable experience as defined in A below PLUS 5 years of experience as defined in B below.
E&T Level III: 4 years of creditable experience as defined in B below.
E&T Level IV: 3 years of creditable experience as defined in B below.
E&T Level V: 2 years of creditable experience as defined in B below.
Current employees who have served one year in the same or similar occupation are qualified for the next higher grade.
Experience A: Included clerical work in an office or store, working with computers, bookkeeping, making and recording inventories, telephone marketing, arranging for events or as a cashier, etc.
Experience B: Experience in the same or similar line of work as the job for which considered. The experience must demonstrate that the applicant possesses the particular knowledge, skills and abilities required in the position. The predominant experience must have been gained at a comparable level of difficulty to the position to be filled. The amount of the higher level experience must be in a reasonable relation to the required total number of years.
* Office automation skills required.
* Applicant must be in the possession of a valid driver's license class B.
* Applicant must be able to obtain, maintain, and use customs stamp(s) as an official USEUCOM-designated customs stamp holder.
LANGUAGE PROFICIENCY LEVEL:
English Language Proficiency Level B2 and German Language Proficiency Level B2 required.
You may test yourself for free at one of the various online providers, who offer tests under the 'Common European Framework of Reference for Languages' (CEFR).
Description of the Language Levels:
https://portal.chra.army.mil/mnrs?sys_id=13a66d71cd2d2d10aaffb5ebb50f5aa0&view=sp&id=mnrs_k_article&table=kb_knowledge
Auswahlkriterien auswählen
General Information for LN Job Announcements - please read:
https://portal.chra.army.mil/mnrs?sys_id=77e3ac4a5ce32110924578e08ba9227c&view=sp&id=mnrs_kb_article&table=kb_knowledge
Beschäftigungsbedingungen
* Temporary Duty Travel (TDY) required, 10%.
* Incumbent may be required to work nights, weekends, rotating shifts.
We offer:
- a global employer who stands for cultural diversity and equal opportunities
- employment in an international environment with a welcoming atmosphere
- high level of job security and attractive pay under German tariff agreements (CTA II; Protection Agreement) including, but not limited to, the following tariff entitlements:
- 30 days of annual leave; 36 days for severely handicapped employees (Additional time-off on 24 & 31 December per tariff agreement)
- vacation and Christmas pay (total of 13 monthly salaries)
- various additional social benefits (e.g., employer pension scheme through Allianz group insurance; property accrual payments)
Beyond the tariff agreement:
- usually, time off on 8-9 U.S. holidays due to work hour redistribution (Governed by shop agreement)
- employer-specific programs for flexible work schedules; situational mobile work; length-of-service/performance awards
- health promotion and fitness programs, including free use of employer-run Fitness centers