About SYNERGIE Success arises from collaboration – as career coaches, we support individuals on their professional journeys and open up new perspectives for them – personally, with empathy, and tailored to their needs! In the field of temporary staffing, we find new career opportunities for you. Thanks to our strong network in the region, we are familiar with current vacancies – and also with the work environment in the various organizations. This allows us to provide you with the best possible advice in your job search. Operations Specialist (m/w/d) with Chinese Language skills Place of employment: Langenfeld (Rheinland) Type(s) of employment: Full time A secure job with great benefits – right now – for you! Start your career as an Operations Specialist (m/f/d) in Langenfeld and secure a permanent employment contract – with above-average pay and many extras. No cover letter required – simply apply and get started right away! Do you have any further questions or need more information? Feel free to contact us directly at dortmund-jobs@synergie.de or by phone at 49 231 108 726 0! Your Tasks Collect, validate, and analyze operational data Monitor service quality and delivery performance Track and support key performance indicators (KPIs) such as scan rate, delivery success rate, and turnaround time Train customer service staff (on-site and remote) to ensure consistent performance Serve as a central point of contact for resolving operational issues (e.g., system errors, equipment failures, compliance issues) Your Profil Bachelor's degree or higher At least 5 years of professional experience in logistics or warehousing Experience in team leadership (at least 3 employees) Strong analytical skills and confident handling of data and KPIs Proven ability to master operational challenges in a real-world work environment Fluent in Chinese and English We offer you: Permanent employment contract Christmas and vacation pay Shopping discounts at numerous companies Assignments close to your home Advance and partial payments by agreement Employee referral bonus (€300) Receive multiple job offers with just one application Contacts with many companies Sascha Mielke Telefon: 0231 108 726 0 Mail: dortmund-jobs@synergie.de Departments: Transport/Logistik/Verkehr Type(s) of staff requirement: Arbeitnehmerüberlassung Collective agreement: GVP Wage/salary group: 9