Overview
Mechanical Engineer (IC3) is responsible for ensuring the availability, reliability, and compliance of mechanical critical environment (CE) infrastructure across AMS campuses. The role combines daily operational ownership, incident management, project delivery, and vendor management, ensuring systems support Microsoft's availability target through proactive risk mitigation and engineering excellence.
This position acts as a subject matter expert for mechanical systems and partners closely with CE operations, CEPMs, vendors, and global engineering teams.
While this role remains focused on mechanical systems, a basic understanding of electrical infrastructure is expected. This helps ensure a full system-level view of the datacenter, supports effective collaboration across engineering disciplines, and enables better decision-making during operations, incidents, and projects.
Responsibilities
1. Critical Environment Availability & Ownership
* Own mechanical system performance across assigned AMS sites (cooling, fuel, water, generators, HVAC)
* Ensure high availability and resilience of CE infrastructure aligned to Microsoft standards
* Act as technical authority for risk identification and mitigation
* Support uptime objectives and prevent SEV events through proactive actions
2. Daily Operations
Provide engineering support to CE operations teams (CET / Shift / Site teams)
Own and approve:
* SOP / MOP / EOP execution
* CAB technical reviews
* Permit-to-work approvals
Perform:
* Incident management (AIR tickets, break-fix oversight)
* Maintenance review (PM & CM quality and trends)
* Daily risk reviews and DCAT checks
3. Incident & RCA Leadership
Lead Root Cause Analysis (RCA) and incident investigations
Own technical input for:
* SEV incidents
* High-risk failures (HRI)
Drive corrective and preventive actions across sites
4. Vendor & Contract Management
* Act as technical owner for mechanical vendors
* Generators
* Cooling systems
* Water treatment (Different Vendors)
Lead:
* Performance reviews (QBRs)
* Escalations and warranty claims
* Cost avoidance initiatives
5. Engineering Programs & Projects
Delivery and support:
* CAPEX and lifecycle (EOL) projects
* System upgrades and improvements
* New build / handover readiness activities
Lead or contribute to initiatives such as:
* Cooling improvements
* Fuel strategy transitions
* Water neutrality / sustainability programs
6. Standards, Compliance & Audits
Ensure compliance with:
* Microsoft Global Standards/Guidelines/TSB's
* Local regulations (NEN / environmental / safety)
Own:
* Standard implementation
* Site-level compliance readiness
* Audit participation and closure actions
7. Technical Service Bulletin (TSB) & Change Management
Own TSB lifecycle:
* Intake, assessment, and approval
* Risk evaluation
* Implementation coordination
8. Cross-Team Collaboration
Partner with:
* CEPMs (Projects)
* CET teams (Operations)
* Global engineering teams
Contribute to:
* Weekly engineering forums
* Campus-level coordination meetings
9. Documentation & Engineering Governance
Own and maintain:
* Mechanical procedures (SOP/MOP/EOP)
* Design documentation updates
* Engineering standards alignment
CE Availability & possibility of On-Call Expectations (Critical)
Ability to respond to:
* SEV incidents
* Emergency callouts (Where applicable)
Qualifications
Required Qualifications:
* Proven technical engineering experience
o OR Bachelor's degree in Mechanical Engineering, or related field AND Proven technical engineering experience
o OR Master's degree in Mechanical Engineering, or related field AND Proven technical engineering experience
o OR Doctorate degree in Mechanical Engineering, or related field
o OR Proven technical engineering experience
* Holds a valid driving license that enables travel to and from the worksite, where required for the role
* Ability to reliably reach the worksite within 60 minutes to meet operational and on-call requirements.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
* Proven technical engineering experience
o OR Bachelor's degree in Mechanical Engineering, or related field AND Proven technical engineering experience
o OR Master's degree in Mechanical Engineering, or related field AND Proven technical engineering experience
o OR Doctorate degree in Mechanical Engineering, or related field AND Proven technical engineering experience
o OR equivalent experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.