In this senior role, you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Consumables, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. In this role, you will serve as the lead Account Manager for our top-priority vendors, directly responsible for delivering high-quality account management that exceeds their expectations. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities Core Service: - Have impact not only at vendor-level but deliver cross-divisional vendor-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction. - Design and execute business strategies across multiple marketplaces and categories, coordinating large cross-functional teams of account managers and supporting functions - Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities. - Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources. - Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions. Project Work - Lead key projects across EU and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results. Applications must include a CV in English for consideration. GRUNDQUALIFIKATIONEN • Bachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Marketing or a similar program. - Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics. - Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers. - Tenacity to develop ideas independently and thrive in a fast-paced start-up environment - Solid social skills to build relationships both internally and externally - Previous experience in managing large-scale projects end-to-end with large teams involved. - Excellent written and verbal communication (English, minimum C1 level). - Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook) BEVORZUGTE QUALIFIKATIONEN • Knowledge of a 2nd language - Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems - Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions. - A Master’s degree (preferably in business management)/ MBA from a leading business school is beneficial - An entrepreneurial way of thinking and a strong hands-on, results driven mentality - Experience in the FMCG (Fast-Moving Consumer Goods) industry is highly beneficial, as it provides valuable insights into managing vendors and understanding consumer behavior in related markets Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.