Your area of work
Are you passionate about shaping the future of digital client experiences? Our Digital Services & Initiatives team is an engine of innovation, dedicated to driving digitalization and delivering digital solutions. We are looking for a visionary and results-oriented Senior Product Manager to take ownership for solutions provided via our client portal (Member Section) and our CRM system.
In this role, you will orchestrate the entire change management lifecycle - from initial concept to final implementation. You will be the central point of contact for larger digital projects delivering comprehensive self-services, enhanced user experience, and measurable business value. If you are interested in a dynamic environment and are driven to create seamless, client-centric solutions, we would like to hear from you.
Your responsibilities
1. Drive the Digital Roadmap: Strategically structure, prioritize, and manage projects of the product roadmap for our Member Section and CRM. You will conduct high-level analyses of feasibility, budget, and capacity to inform key decisions presented to our Change Control Board
2. Design Value-Driven Solutions: With a focus on the client, you will lead the solution design process. You will collaborate closely with stakeholders to transform business requirements into elegant, effective, and efficient technology solutions that deliver an exceptional user experience
3. Orchestrate Flawless Execution: You will manage the complete project lifecycle, from ideation and development coordination to testing and final roll-out. Your expertise will ensure a smooth and transparent process for all involved, including subject matter experts, IT developers, and business users
4. Lead Stakeholder & Release Management: Act as the primary contact for all stakeholders, including senior management. You will masterfully coordinate your projects with releases, communicate progress, and present status updates to ensure alignment and transparency across the organization
Your profile
5. You hold a Bachelor’s or Master’s Degree in Business Administration, Technology Management, or a related field
6. You have gained proven experience of 3 - 5 years in (agile) project management, stakeholder engagement, and change management, with a track record of successfully delivering digitalization projects
7. You show a genuine passion for understanding client needs and a commitment to creating solutions that provide real value
8. You demonstrate proactive, can-do attitude with a curiosity and a desire to be at the forefront of digital transformation
9. You possess the ability to analyze complex information with precision, devise innovative solutions, and articulate your vision to both technical and non-technical audiences
10. You show a strong understanding of enterprise architecture, business process modeling (BPMN), and modern information systems and have hands-on experience with Salesforce (Service Cloud, Experience Cloud), Office 365; Jira is highly desirable
11. You have exceptional communication and presentation skills with professional fluency in both German and English
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.