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(senior) manager service operations support (f/m/d)

Berlin
Vestas
Senior Manager
Inserat online seit: 5 Juli
Beschreibung

Creating a Sustainable Future – Together

At Vestas, we play a key role across the entire wind energy value chain - we thrive on developing energy solutions.

Our Central Service Region oversees the operation and maintenance of nearly 5, wind turbines across Germany, Austria, Switzerland, and Hungary. With a skilled team of around 1, service technicians and office-based professionals, we’re committed to delivering excellence in renewable energy.

The Service Operations Support (SOS) department is the backbone of our regional operations, ensuring seamless collaboration across procurement, outsourcing, training, and business support by

1. being the interface towards Procurement and suppliers for the work packages we outsource
2. manage the operational outsourcing (ordering, scheduling, administration, quality assurance, etc.) management of Vestas technician teams which temporarily support from outside the own region
3. business support to ensure an efficient execution of administrative tasks
4. training coordination for the technicians for the whole Service region Central and
5. acting as the interface to the Vestas training academy

Your Role as the (Senior) Manager Service Operations Support, you will:

6. Lead a team of ~9 direct reports and ~ employees across multiple functions
7. Oversee all subcontracting activities, ensuring budget adherence and operational excellence
8. Act as the primary liaison for external service providers, suppliers, and training partners
9. Ensure quality assurance, scheduling, and administration for outsourced work packages
10. Coordinate technician training across the region in partnership with the Vestas Training Academy
11. Serve as the escalation point for procurement, finance, and workwear-related matters

What You Bring

We’re looking for a leader who is adept at navigating complexity and turning challenges into clear, actionable strategies. You should be comfortable managing diverse operational landscapes and negotiate effectively with internal and external stakeholders.

Qualifications

12. Extensive experience managing complex, cross-functional operations
13. Commercial or technical degree
14. Skilled leadership background with a track record of team development
15. Experience in change management and continuous process improvement
16. Fluent in German and English (written and spoken)

Core Competencies

17. Strategic Negotiator: Skilled in building win-win partnerships with suppliers and service providers
18. Complexity Navigator: Comfortable managing multiple priorities and addressing evolving challenges with strategic planning
19. Purpose-Driven Leader: Energizes teams by promoting transparency, accountability, and a shared aim
20. Structured & Quality-Focused: Brings order to complexity with a keen eye for detail
21. Conflict Resolver: Handles internal and external conflicts with professionalism and impartiality
22. Motivated & Responsible: Displays accountability while accomplishing tasks effectively
23. Willingness to travel as needed

What We Offer

24. A purpose-driven role in the heart of the renewable energy revolution
25. A collaborative, international work environment with diverse and knowledgeable colleagues
26. Opportunities for personal and professional growth in a fast-evolving industry
27. A culture that values integrity, innovation, and inclusion

Ready to contribute to meaningful change? Join us in shaping a cleaner, greener future

Apply today and become part of a team that’s powering change. This role can be based in Husum, Hamburg or Berlin in Germany. In this role you will directly report to VP Service Onshore Central.

Please note: We reserve the right to amend or withdraw this job posting at any time, including before the advertised closing date.

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

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