To support our team we are looking for an
IT Support Engineer (m/f/d)
for our office in Munich
Responsibilities
1. Work in the team of IT engineers responsible for the maintenance and development of the company's LAN/WAN IT infrastructure
2. Participation in IT projects for external customers
3. Implementing, managing and troubleshooting a variety of software applications and hardware
4. Responsibility for End User Support
5. Operational support for any computing, network, storage or security needs
6. Monitor performance, diagnose and resolve users' IT issues
7. Manage MS Azure Cloud Environment
8. Providing day-to-day IT operations support to business users
9. Installation, configuration, troubleshooting and repair of PC and LAN devices
10. Provision of user support (MS Office, Win10-Win11, softphones, mobile phones, printers, scanners, etc.)
11. Acceptance of project work according to order
12. Be able to travel for work as required
Qualifications
13. Windows Active Directory structure based on current Windows operating systems
14. Microsoft Exchange Online support
15. Microsoft Azure Cloud
16. Windows 10 & 11 Professional support
17. Good knowledge of German and English
18. Excellent team player
19. Strong analytical skills and knowledge of troubleshooting
20. High flexibility and operational readiness
21. Friendly interaction with teammates and customers
22. University degree in IT or comparable qualification
23. Professional certifications such as MCP or MCSE are an advantage
Benefits
24. The opportunity to contribute your personality and ideas and to quickly assume personal responsibility
25. An attractive location in the centre of Munich with excellent transport connections and a panoramic view
26. A modern workplace with an open-door policy and short communication channels
27. An open-minded, dynamic and helpful team
28. Travel Industry Benefits: DRV card, access to PEP offers
29. Subsidy for an Urban Sports Club membership