Company Description
Seminaris Seehotel Potsdam is a renowned hospitality company located in Potsdam, Germany. The hotel offers beautiful lakeside accommodations and various facilities for events, conferences, and leisure stays. As part of its team, you will contribute to providing exceptional hospitality services and creating memorable experiences for guests.
Role Description
This is a full-time on-site role for a Front Office Agent at Seminaris Seehotel Potsdam. The Front Office Agent will be responsible for managing receptionist duties, including handling check-ins and check-outs, providing excellent customer service, and ensuring smooth front office operations. The role also involves assisting guests with their needs and inquiries, maintaining updated records, and collaborating with other departments for seamless service.
Qualifications
* Experience in Receptionist Duties, Check-in, and Front Office operations
* Strong Customer Service and Communication skills
* Ability to handle guest inquiries and resolve issues efficiently
* Fluency in multiple languages is a plus
* Proficiency in basic computer applications and hotel management software
* Strong organizational skills and attention to detail
* Bachelor's degree in Hospitality Management or related field preferred