The main responsibility of the IT Support Technician is to provide onsite support for Warehouse Management System (WMS), operations and the associated hardware used in daily warehouse activities. This includes supporting system configuration, user access management, troubleshooting WMS‑related issues, and ensuring the smooth operation of devices such as RF scanners, tablets, label printers, mobile devices, and other OT equipment
The IT Support Technician will be responsible for fulfilling services which require physical onsite presence, assisting the remote support teams where required and acting as a liaison point for business colleagues.
Important for this position is professional communication, great customer service and interpersonal skills. Primary responsibility for IT support with strong focus on the WMS
Monitor WMS performance and resolve technical issues in collaboration with IT teams.
Act as a main on-site IT contact for all WMS-related topics
Good understanding of common PC peripherals and warehouse OT equipment, including printers, mice, external drives, RF/Bluetooth scanners, tablets, vehicle‑mounted terminals, and label printers
Good understanding of onsite IT infrastructure components.
Fluent English knowledge, German on communicative level
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process.