THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.
THERE IS NO PERMANENT ACCOMMODATION PROVIDED.
Locations: Bulgaria, Greece, Portugal or Malta.
Work Model: On-site
Required Languages: German + English
About the Role:
We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
1. Provide high-quality customer service to German-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
1. Fluency in German and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.
Benefits:
1. Competitive monthly salary + 2 extra months of salary per year.
2. Relocation package.
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online language courses.