Task Responsibilities:
* Support Cargolux Sales organization to identify commercial opportunities and risks emerging from the digital sales channels
* Own and strengthen key relationships with key digital channel users and system providers
* Manage all aspects of digital sales channel traffic monitoring, forecasting and reporting processes
* Understands core Digital sales operations concepts (lead/opportunity conversion, pipeline development) and develops reporting and analytics in these areas for enhanced business insight
* Develop understanding of customer behavior across channels and necessary developments
* Analyze, identify and quantify opportunities to enhance digital distribution strategy
* Develop communication plans by working with marketing department and revenue management
* Contribute to other initiatives on ad-hoc basis
* Support Digital Sales team to incrementally improve its product
* Gather and formalize results from various analyses to propose product improvements (user experience, new features, issues etc.)
* Feed product backlog with concise and clear user-stories
* Monitor industry trends, competitive landscape, and best practices to identify new opportunities to stay ahead
Essential Requirements For The Position:
* Bachelor's degree in an analytical or quantitative field
* At least three years of relevant relevant experience
* Rigorous and structured mind with strong business accumen
* Proven ability to derive actionable insights from data to effectively guide decision-making
* Strong written and oral communication skills, to be used with internal and external stakeholders
* Ability to assess and prioritize tasks autonomously
* Curious and interested with Digital Technologies and Analytics Systems
* Fluency in written and spoken English, other languages are a distinct advantage
* Proficiency in MS Office and Business Intelligence (BI) tools
Working Conditions:
* Full-time permanent position
* Position based in Luxembourg
* Flexible working hours as per our Collective Work Agreement
* A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection