Inserat online seit: 15 November
Beschreibung
Service Desk Engineer
BDO Luxembourg is seeking a skilled Service Desk Engineer to manage incoming calls and tickets, categorize and prioritize issues, coordinate with second and third-level support, and install/move/additional IT devices for end-users.
* Key responsibilities include resolving technical queries and troubleshooting hardware and software issues.
The ideal candidate will have a technical degree in IT, at least three years of experience in a similar role, good knowledge of operating systems and network environments, and skills in identity management and Microsoft 365 suite. Fluency in French and English is also required.
* A valid driver's license is an advantage.
* Technical degree in IT
* At least three years of experience in a similar role
* Good knowledge of operating systems and network environments
* Skills in identity management and Microsoft 365 suite
* Fluency in French and English
* 13th month + performance bonus + pension plan
* Car leasing scheme, mobility budget
* Lunch vouchers
* Extra days of annual leave
* Flexible hours & homeworking
* Rentable parking place
* Canteen on site
* Free access to our fitness room
* Career development opportunities & continuous learning and development through a wide range of trainings on technical and soft skills
* Company mobile phone and laptop
* Action Teams eligible to participate (e.g. football) and classes (spinning, yoga, pilates, etc)
