We are looking for an applicant for a permanent position to support our team in Berlin as soon as possible as aWorking Student DevOps & 2nd Level Support (m/f/d)Your responsibilitiesDiverse & excitingYou support our Customer Service and Project team in technical 2nd Level Support, handling error analysis, monitoring, and system maintenance – with direct customer interaction.You operate and further develop our IT and software environments: Installation, configuration, and maintenance of operating systems (Windows, Ubuntu, RedHat); Backup and maintenance of SQL databases; Monitoring of system resources and proactive troubleshootingYou automate recurring tasks with PowerShell, Bash, or Python and document your solutions in Jira & Confluence.You analyze log data, support the setup of deployment processes, and contribute to internal DevOps projects.You collaborate closely with our developers, product managers, and support team – and learn something new every day.Good qualitiesthat you bring alongYou are currently enrolled in a relevant degree program such as Computer Science, Business Informatics, Business Administration, or a related field.You have solid knowledge in operating system administration, network technologies, APIs, and SQL databases.Ideally, you already gained first experience in Customer Service or IT Support.You have programming skills (preferably Java) and enjoy automation and scripting.A service-oriented approach to customer communication is natural for you, and you enjoy solving problems.Communication is easy for you: you can interact with our customers in both German and English.Our offerto youFlexible working hours and work from home option: 15-20 hours/weekAttractive compensation: €14/hour during the Bachelor's degree and €16/hour during the Master's degreeUp to 30 vacation days plus additional special vacation and child sick daysTeambuilding events (e.g. summer, barbecue and Christmas parties), online yoga and other health offers, attractive employee discounts, subsidy for JobRad and BVG company ticketOpen, appreciative, multicultural working environment in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and an extensive onboarding programCentral location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with numerous restaurants and cafés for lunch breaksPlenty of room for your own ideas and engagementInternational cooperation in a continuously growing companyAnd of course: fresh organic fruit, coffee and teaWhat is the next step?Submit your applicationIf you think "Yes, that's me", please email your complete application to stating your desired earliest possible starting date.Let's get things moving