Job Title: Key Account Manager - Retail Location: Heidelberg, Germany (Remote) Job Type: Full-time contract, Open end Summary: • You will manage strategic key accounts within the healthcare sector, build long-term partnerships, and develop tailored solutions along the patient care pathway. You will collaborate closely with cross-functional teams and serve as the face of Client in the market. Responsibilities: • Establish and maintain long-term business relationships with distributors, wholesalers, and medical specialists in the diabetes field • Full revenue responsibility for assigned accounts and achievement of agreed sales targets • Identify and acquire new strategic B2B customers while managing and expanding existing key accounts • Develop and implement sales strategies to increase revenue and market share • Conduct market analyses and monitor competition to identify trends and growth opportunities • Organize and participate in trade fairs, conferences, and training events • Collaborate closely with internal departments such as Marketing, Product Management (matrix structure), and Customer Service to ensure optimal customer experience Experience & Education: • Degree in Business Administration, Healthcare Management, or a comparable qualification • Minimum of 5 years' experience in sales or key account management, ideally in the healthcare sector or a related field • In-depth knowledge of diabetes-related products, services, and reimbursement systems • Excellent communication and negotiation skills, with a confident and professional demeanor • Strong customer focus and the ability to build and maintain long-term partnerships • Willingness to travel and adapt to a dynamic work environment • Fluency in German and good command of English (spoken and written) Knowledge, Skills And Abilities: • Solid understanding of the diabetes and chronic disease market landscape • Proficient in CRM tools (e.g., Salesforce) and MS Office • Strong planning, analytical, and sales management skills • Team-oriented mindset combined with self-motivation and excellent organizational abilities • Confident communication with decision-makers at all levels • Willingness to continuously learn and adapt in a fast-changing market environment Few Key skills: • Sales attitude, relationship building, Appetite in Pharma, Power BI experience (not a must) • Reporting to Country Business Manager