BCIC Swiss GmBH | Best Connect International Company is looking for "On site Service Delivery Manager Engineer" for full-time in Germany.
Responsibilities ▪️ Manage IT service delivery and ensure SLA compliance
▪️Lead incident, problem, and change management processes
▪️ Monitor service performance and drive continuous improvement
▪️ Support service transitions and uphold ITIL standards
✅ Fluency in German & English
▪️ Experience in IT service management
▪️ Excellent communication and stakeholder management skills