As an employee in our customer service, you are the interface between our customers, sales and operational processing in land transport. You promote customer loyalty by accepting transport orders, being available to answer questions and offering tailor-made solutions.
Location: Polch| Reference no.: V | Type of employment: permanent » Your responsibilities:
1. Monitoring of appointment services
2. Ensuring delivery times
3. Recording and commissioning procurement orders from our customers
4. Returns processing
5. Billing for special services
6. Complaint processing
»Your profile:
7. Completed commercial training
8. Experience in customer service
9. You have high quality standards for your own work
10. Customer focus, enthusiasm
11. Teamwork skills
iversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given priority if they are equally qualified.
» Your top benefits:
12. Hellmann Spirit: You culture throughout the company, regular team and company events, birthday ticket from the German television lottery
13. Work-life integration: flexible working hours and mobile working
14. Additional financial benefits: holiday and Christmas bonuses, company pension schemes and capital-forming benefits, up to €1, net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture
15. Health & well-being: company fitness via Hansefit, mental health and health coaching
16. Family: Vacation days for caring for relatives and for special events
17. Professional & personal development: Newcomer Days, further education and training offers through our academy, digital learning platform (LearningHub)
18. Mobility: Subsidy for the Deutschlandticket, mobility subsidy, free parking spaces, free use of e-charging stations
19. Equipment: laptop/tablet, cell phone
»