Operations Supervisor
The Operations Supervisor oversees yard activities in close collaboration with the Dock, Receive and Ship teams to ensure a smooth First-In-First-Out processing flow. This role demands exceptional communication skills and influence over change at both local and global levels.
1. Partner with site leadership to enhance truck arrival and departure performance, improve Safety metrics and elevate Customer Experience ratings
2. Facilitate inter-stakeholder communication to streamline the movement of trucks within the yard, ensuring timely arrivals and departures
3. Accountable for reporting yard performance to local site leaders, identifying root causes for operational issues and coordinating resolution efforts among multiple stakeholders
About the team: Our Fulfillment Team has undergone significant transformation from bookstore employees to a seasoned global workforce handling over 1.5 million orders daily. As part of this team, you will be responsible for expediting order delivery to our customers with efficiency and speed.