Customer Service Manager (m/f/d)
Location: Langen, Germany
Industry: Food Ingredients / Nutraceuticals
Employment Type: Full-time
About the Company
* Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.
* The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
* To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.
Aufgaben
* Act as the primary contact for customers and suppliers
* Prepare quotations and manage customer orders, forecasts, and contracts
* Coordinate logistics with warehouses and freight forwarders
* Process invoices, credit notes, and supplier documentation
* Ensure accurate documentation and archiving
* Support the sales team with customer activities and events when required
Qualifikation
* Commercial background (Kaufmännische Ausbildung or similar)
* Strong MS Office skills; ERP experience is an advantage (training provided)
* Fluent in German and English
* Detail‑oriented, structured, and reliable
* Strong communication skills, confident on the phone
* Team‑oriented and solution‑driven
* Experience in logistics or supply chain is a plus
Benefits
What You Can Expect
* A role within a stable, international ingredients company
* Close collaboration with a small, supportive European team
* A dynamic environment with direct impact on customer satisfaction and operations
How to Apply
Please submit your CV including salary expectations, availability, and relevant certificates.
Geiger Food Ingredients Recruitment & Consulting
GFIC is a boutique recruitment consultancy situated to the south of Munich, founded by Alfred Geiger in 2006
GFIC is consulting in FMGC FoodIngredients Starch Glucose Sweeteners Flavours FruitPreparations Beverages Dairy Nutraceuticals Pharma Colours Cosmetics Hydrocolloids and more
GFIC is consulting in Recruitment (Full Time, Interims Positions, Members for the Advisory Board)
GFIC is consulting global
GFIC is recruiting also C-Level candidates