Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
Location: Fully remote in Greece
Employment Type: Full-time
What You Will Be Doing:
* Handling incoming phone calls, messages, and emails from customers.
* Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
* Troubleshooting technical issues and offering solutions to customer inquiries.
* Processing warranty claims, repairs, and replacements.
* Offering product recommendations based on customer needs and preferences.
* Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
* Excellent writing and verbal communication skills in German and English.
* Strong attention to detail.
* Good technical troubleshooting and problem-solving skills.
* Ability to handle unexpected changes and customer concerns with professionalism.
* Experience in customer support or technical support roles will be appreciated.
What We Offer:
* Relocation support: Flights, accommodation & housing assistance—all at no cost to you
* Competitive monthly salary + 2 extra salaries per year.
* Health care benefits and numerous other discounts.
* Full training by certified instructors
* Professional growth and development opportunities.
* Special events, community involvement, and social responsibility initiatives.
* Free online Greek language courses.
* State-of-the-art premises, providing a great working environment with relaxing break areas.