Servicemanager
We love the hotel industry and we love our home. As a service manager, you will be part of a team that is passionate about hospitality. Our company is a family-run hotel group with three hotels in the Ruhr area, two upscale restaurants, a cooking school, and an organic farm on over 10,000 square meters.
We are looking for a team member for our service team at Mintrop's Stadt Hotel Margarethenhöhe in Essen.
* As a service manager, you will oversee your own stations and work independently in the à la carte, conference, and banquet areas.
* You will train apprentices, set tables properly, and handle inventory sustainably.
* You will advise guests professionally on menu selections and drinks.
* You will serve food and drinks correctly.
* You will ensure a smooth and guest-oriented service flow.
* You will take over mise en place and post-processing tasks for daily operations as well as banquet events.
* Cleanliness and orderliness at the workplace are self-evident.
* You will handle accounting formalities diligently.
* You enjoy direct contact with guests and like to sell.
What we are looking for
* A passionate host/hostess
* You enjoy diverse and varied tasks and responsibilities.
* The English language is not foreign to you.
* You have completed vocational training (hotel management, hotel administration).
Our profile makes you happy
1. We pay according to the current tariff bands of the DEHOGA recommendation.
2. You will be integrated into our service team and supported, and you can lead your own shift independently after some time.
3. We are a family business and stick together.
4. We work with Eigenverantwortung on eye level.
5. There is always coffee, tea, fruit, water, etc. available for you to recharge at any time.
6. You will find flat hierarchies and direct access to management here.
7. In us, you will find a reliable employer. Your salary will always be paid fairly and punctually.
8. We work according to our WIR-Leitfaden, developed by the team for the team.
9. We celebrate our team every year and also with the family.
10. You can use our wellness area in Mintrops Land Hotel free of charge.
11. We support your further education and find the right training for you.
12. We pay for your further education.
13. We work with digital time recording.
14. We belong to the most sustainable hotels in all of Germany.
15. You can stay overnight in over 200 hotels worldwide at the Friends&Family rate, e.g. through the TOP 250 conference hotels.
16. In our restaurants, you can eat privately at a discount, and in our hotels, you will also receive the Friends&Family rate.
17. We have a vision & mission and you are part of it.
18. After one year, we pay Christmas and vacation allowance.
19. We have good public transportation links.
20. Essen is located in the heart of the Ruhr region, and many large cities such as Cologne and Dortmund can be easily reached. The Ruhr region offers many leisure activities.