As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We are on the lookout for an Engineer II (Golang) to join the Global Service Tech team in Logistics on our journey to always deliver amazing experiences.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
We are committed to automate the daily work of support agents, providing customers a great support experience while making sure our human agents can focus on the harder problems. Our internal tool Agent Copilot already provides our human agents step-by-step instructions to solve a customer’s problem in adherence to the standard operating procedures, and even uses LLMs to understand automatically when customers provide relevant details in the chat. Design and develop features that improve the quality of automated chats, covering various problem spaces such as natural language understanding, conversational flow & engagement or handling errors & uncertainty in human language.
We live devops.
Design and implement cutting-edge solutions that will transform the customer support industry.
Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.
Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.
Programming skills with 2+ years of experience in python,
At least 1 LLM-based project (professional or private) that can be showcased.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Health Checkups, Meditation, Gym & Bicycle Subsidy
Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Digital Meal Vouchers, Food Vouchers, Corporate Discounts. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application.