Student job - support infodesk

Are you fascinated by the airports field?
Or would you like to discover the professional world through a student job?
Or do you want to use your vacations to earn some pocket money?

We are recruiting  a Student for our InfoDesk team.

NB: Please read the job description below before applying. Thanks!

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Your responsibilities

*Your daily tasks
Responding to customer inquiries, in person or remotely (phone, e-mail)

Helping issue and collect day passes

Validating parking tickets for lux-Airport's commercial partners, at the request of management

Answering passenger calls and handling requests for assistance

Assisting in the collection of lost and found items and count them according to defined procedures

Assisting in providing and collecting customer complaint forms

Forwarding mail, parcels and e-mails to their addressees

*Your other missions
Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).

Participating in waste sorting and energy saving by behaving responsibly.

Strictly respecting the confidentiality of data processed within the framework of the missions entrusted to the student, as well as discretion regarding all information, exchanges or situations to which he/she may have access during his/her contract.

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The required profile
Studies / training
High school diploma

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Skills and knowledge required

*IT Tools
Mandatory:
Microsoft Office suite: Outlook, Word

*Languages
Mandatory:
French: fluent spoken and written (C1 minimum)

English: operational level in the business - advanced level (B2 minimum)

German: operational level in the business - advanced level (B2 minimum)

Luxembourgish: operational level in the business - advanced level (B2 minimum)

*Requirements for student jobs at lux-Airport:
Being between 18 and 25 years old;

Being a student in a school or academic program (in Luxembourg or the Greater Region)

*Other
Valid permanent B driving licence

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Note on the contract
Contract: 1-month student contract
> from Wednesday 15/07/2026 to Friday 14/08/2026
> or from Saturday 15/08/2025 to Monday 14/09/2026

Work schedule: 5 working days, office hours

Work location: 100% of tasks performed behind a welcome desk

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Note regarding the recruitment process
The whole application process is managed by Skeeled.

Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.