Site Reliability / Gitops Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles.
Job Summary
The Information Systems (IS) team supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users. As an SRE & GitOps engineer you will drive operations automation to the next level in private and public clouds, utilizing open‑source infrastructure-as-code software, CI/CD pipelines, and Canonical's leading products for software operation automation. You will also improve Canonical products and open‑source technologies by providing critical feedback, submitting bugs, writing pull requests, and collaborating on design and implementation with other teams.
Location
This role is available remotely in any timezone.
Responsibilities
* Apply your experience of IaC to develop infrastructure-as-code practices within IS, constantly increasing automation and improving IaC processes.
* Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems.
* Develop new features and improve the resilience and scalability of Canonical's existing cloud and container portfolio.
* Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
* Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
* Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
* Provide assistance and work with globally distributed engineering, operations, and support peers.
* Receive uninterrupted development time to focus on larger projects and automation of manual tasks.
* Share your experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work.
* Carry final responsibility for time‑critical escalations.
What We Are Looking For
* A deep experience and knowledge of defining operations in code, using version control, peer review, and CI/CD to roll out changes to applications and infrastructure.
* Strong modern engineering background (peer review, unit testing, SCM, CI/CD, Agile).
* Python software development experience with large projects.
* Practical knowledge of Linux networking, routing, and firewalls.
* Affinity with various forms of Linux storage, from Ceph to databases.
* Hands‑on experience administering enterprise Linux servers.
* Extensive knowledge of cloud computing concepts and technologies.
* Bachelor's degree or greater, preferably in computer science or a related engineering field.
* Ability to communicate clearly and effectively in English over email, chat, video or voice calls and in person.
* Motivation to troubleshoot from kernel to web, and willingness to ask others when appropriate.
* Willingness to be flexible and learn new things quickly.
* Inspired by the needs of fast‑changing environments.
* Happy to work within distributed teams.
* Passion for open‑source, especially Ubuntu or Debian.
Employment Type
Full‑time
Seniority Level
Mid‑Senior level
Job Function
Engineering and Information Technology
Equal Opportunity Employer
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr