We're seeking an exceptional leader who can orchestrate our service ecosystem with vision and precision. As Head of IT Service Excellence and Orchestration for Global Cloud and Hosting services, you'll oversee our comprehensive portfolio of global managed services—from traditional data centers to cutting-edge cloud platforms and emerging edge computing solutions. You'll balance technical excellence with business acumen, ensuring our services deliver maximum value while maintaining the highest standards of reliability, security, and performance.
This role sits at the intersection of technology strategy and operational excellence, requiring someone who can navigate complex multi-vendor relationships, drive innovation across hybrid environments, and inspire teams to deliver exceptional service experiences. You'll collaborate with senior stakeholders across Siemens to understand business requirements and translate them into effective IT service strategies that power our organization's success.
What we offer you
* An attractive remuneration package
* Access to Siemens share plans
* 30 days of paid vacation and flexible work schedules that allow time off for you and your family
* 2 to 3 days of mobile working per week as a global standard
* Flexible training opportunities for your professional and personal development
* A work environment where you can contribute fully and feel part of Siemens
Since each of over 300,000 team members values various benefits, more information can be found here. Benefits are subject to regulatory, contractual, or corporate conditions.
You'll make an impact by
* Developing and executing multi-sourcing strategies across hybrid environments
* Integrating hyperscaler solutions like AWS and Azure
* Elevating operational excellence across our service ecosystem
* Influencing how Siemens accesses and leverages critical IT hosting capabilities worldwide
You excel in
* Having a Master's degree or equivalent in Computer Science, IT, or related fields
* Proven leadership managing diverse teams in complex IT environments
* 10+ years in high-tech or engineering companies, managing global teams
* Deep expertise in hybrid IT, cloud, and edge computing
* Aligning technology roadmaps with business goals
* Implementing multi-cloud and hyperscaler strategies
* Managing in-house and partner service delivery models
* Driving operational excellence and continuous service improvement
* Exceptional stakeholder management and communication skills
* Experience with agile methodologies and fostering innovation
* Resilient, hands-on leadership in dynamic settings
* Fluent in English; additional languages are a plus
We value your personality and potential. We promote diversity and support your development. We look forward to your application!
About us
Shape the Future of Siemens' Digital Infrastructure. We build and deliver IT services that empower innovation and leadership in digital transformation. Learn more at Siemens Careers.
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