Customer Support Manager bei vc trade GmbH Anforderungen Persönlichkeit, die unsere Digitalisierungsvision teilt Service- und kundenorientiertes Denken und Handeln Organisationstalent, hoher Qualitätsanspruch, Eigeninitiative, Teamgeist, hohes Engagement und Verantwortungsbewusstsein Erfahrung in der Finanzbranche / Banking / Sales / Customer Support von Vorteil Gute MS-Office Anwender Kenntnisse Kommunikationsstark in Deutsch und Englisch Dir fehlt einer der Skills oder du würdest dich gerne darin weiterentwickeln? Kein Problem, bei uns hat jeder ein flexibles Bildungsbudget und 5 freie Tage pro Jahr für die persönliche Weiterbildung. Tätigkeiten Du bist unsere First Line of Defense und der Hauptansprechpartner für unsere Kunden bei allen Fragen rund um vc trade Koordination von Kundenfeedback Erstellung und Aktualisierung von Marketingmaterialien Unterstützung unserer Vertriebs- und Projektteams Entwicklungspotential: Aufbau unseres First-Level Supports und Leitung des Support Teams Team Hoch motiviertes und internationales Team mit insgesamt 40 Mitarbeitern Du arbeitest eng mit unserem Senior Business Team und den Foundern zusammen Flache Hierarchien - du bist eigenverantwortlich für deinen Bereich zuständig und berichtest nur an die C‑Ebene Familiäre Atmosphäre, tolles Büro in guter Frankfurter Lage und Teamevents sind für uns selbstverständlich Über das Unternehmen vc trade - the central platform for private debt Our mission is to revolutionize the debt capital market, and we have successfully established ourselves as the market leader in recent years. As we continue to expand our product offerings, particularly in the agency sector, we are now embarking on an international expansion. This is where you come in! We are actively seeking individuals to join our team and be part of our exciting journey. VC Trade is a young company founded by partners with extensive experience in the digitalization of capital market. The vision of transparent and cost-effective financing in the corporate market becomes a reality with the vc trade platform. Our team possesses proven expertise in all relevant areas, including banking, process design and management, IT development and security, as well as legal and compliance. We are continuously growing and always on the lookout for enthusiastic talents with an entrepreneurial spirit. With the vc trade platform, we have built a digital marketplace for corporate financing. Since entering the market in March 2018, vc trade has already placed over 40% of the issued Schuldscheindarlehen (promissory note loans), and in 2022, it reached over 60%. Overall, we have facilitated a total volume of over €39 billion across 250 transactions. We work closely with all market participants, often through cooperation agreements, including banks as arrangers and lenders, corporates as borrowers, and institutional investors. Until 2022, the company was completely self-financed. Since May 2022, a consortium of banks has invested in vc trade, while still maintaining full flexibility. We are particularly proud of the diverse and multicultural nature of our team. Our nearly 40 colleagues represent 14 different nationalities. Consequently, it is natural for us to embrace remote work from anywhere in the world. Take a look at our press releases: Website or follow our LinkedIn feed: Website, which is also worth exploring! Klicke auf "Bewerben" für Details zu den Benefits, dem Team und dem Bewerbungsprozess. #J-18808-Ljbffr