Inserat online seit: Veröffentlicht vor 15 Std.
Aufgaben der Stelle
This is what you will do:
As a Customer Network Manager you work as a field based marketing team member. You are responsible for management of HCP networks from a commercial perspective. Your key tasks will encompass: building up and supporting networks along patient diagnosis, burden of disease understanding and treatment pathways in HPP; developing and implementing customer engagement & speaker programs; enhancing confidence in therapy initiations through regional, interdisciplinary Meta boards, providing expert, consensus-driven and patient-centered care; generating commercially relevant insights.
You will be responsible for:
Drive identification of networks and collaborate with and support all stakeholders in national and local networks including professional organizationsEvaluate patient pathways and drive alignment of structured processes for interdisciplinary patient pathways to and from Centers of Excellence, together with hospital and office-based HCPsSupport best practice sharing from existing networks to newly forming networksWork with cross-functional teams (Sales, Marketing, Medical, Market Access) to develop strategy, tools & specific approaches for target networks, enhancing confidence in on-label therapy initiations via regional Meta boardsFoster collaboration of all involved stakeholders in the patient journey.Evaluate unmet needs and provide meaningful support, e.g. disease awareness, diagnosis, burden of disease understanding, reimbursement, telemedicine, medical education events.Create and implement supporting materials for specific networks to achieve their goals, e.g. informational material, checklists, Alexion contacts)Evaluate and accelerate added value tools for networks including multichannel approaches and access support.Thought Leader / Speaker and Program EngagementCreate & implement event concepts (in and across specialist groups)Develop & implement speaker slide decksDevelop & implement KAM slide decksSupport identification of speakers based on Medical and Commercial needsPlan, organize and execute advisory board programs to support networks and speaker programsGathering and distilling insights to support and give input to internal Commercial strategic and tactical decision makingYou will need to have:
Minimum 5 years Biotechnology/Pharmaceutical experience preferably in the specialized or orphan diseases areaPrior experience as either KAM, MSL, KOL manager, Customer Network Manager, Though Leader Liaison or similar roleProven track record of relationship development in the industryExperience and KOL contacts within Bone & Endocrine Disorders would be idealSelf-starter, develops ideas, works independently, sees where they can add value.Capacity to work effectively on multi–disciplinary teams and matrix organizations in order to achieve desired outcomes-exceptional team playerAbility to structure and prioritize workload, demonstrate project management skills and high attention to detailExcellent interpersonal skills with a track record of result driven effectiveness as a cross-functional team playerStrong IT skills with good knowledge of Microsoft Office program suite, specifically Excel, PowerPoint, Word, outlookExcellent written and verbal communication skillsGerman (native preferred) and English (fluent)Ability to travel within territory on a regular basis which will include frequent overnight and weekend travelValid driver’s license and clean drivingDate Posted
16-Jun-2026
Closing Date
Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact . Alexion participates in E-Verify.
