We are seeking a highly skilled professional to join our team as a Card Processing Specialist. In this role, you will be responsible for maintaining and enhancing the configuration of the card processing system with internal stakeholders and the processing provider.
Main Responsibilities:
* Maintain and enhance the configuration of the card processing system with internal stakeholders and the processing provider.
* Monitor and optimize authentication, authorization, clearing, and credit card account processing.
* Enhance digital capabilities with instant account creation, tokenized transactions, and digital customer support.
* Maintain and update processing system parameters.
* Design and implement credit card processing solutions in partnership with the processing provider.
* Coordinate service requests and oversee incident resolutions.
* Manage SLAs and monitor service quality.
* Maintain relationships with credit card schemes and support the follow-up of bulletins and mandates.
About You:
* You must have an advanced academic degree in Technology, Economics, or equivalent experience (5+ years).
* You should have good knowledge of credit card issuing/acquiring and processing environments.
* Proficiency in business process documentation and/or technical solution design is required.
* You must have strong analytical abilities and communication skills.
* Fluency in English is essential; proficiency in German, French, Spanish, or Italian is a plus.
* You must be willing to roll up your sleeves and get involved, demonstrating a down-to-earth attitude to get the job done.
* A natural team player who thrives in a flat organizational structure and actively contributes to the collective success of the team.
* Highly dedicated and motivated to achieve both individual and team goals, with a commitment to excellence and continuous improvement.
* Demonstrates a proactive approach in taking responsibility for outcomes, with a focus on seeing projects through to delivery and completion.
What We Offer:
* We offer a competitive salary package.
* Opportunities for professional growth and development.
* A collaborative and dynamic work environment.
* The chance to work with a talented team of professionals.
* Flexible working arrangements to suit your needs.
* A range of employee benefits and perks.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.