Join Patrique Mercier Recruitment JP as a Remote Customer Service Agent for Dutch Speakers and enjoy the flexibility of working remotely while being supported by a paid relocation package to beautiful Greece! In this role, you will be the voice of exceptional customer service for our Dutch-speaking clients, assisting them with inquiries and ensuring their issues are resolved efficiently. If you’re ready to embrace a new lifestyle and culture while providing outstanding support in a remote capacity, this position is perfect for you!
Responsibilities
* Provide first-class customer service to Dutch-speaking clients through various communication channels such as phone, email, and chat.
* Address customer queries and resolve issues promptly to guarantee high levels of satisfaction.
* Keep up-to-date with company products and services to offer accurate and helpful information to clients.
* Document customer interactions thoroughly within the company's CRM system.
* Collaborate with team members to enhance customer service delivery and share best practices.
* Participate in training sessions to continually refine your skills and knowledge.
* Provide feedback for improving processes and customer experiences.
Requirements
* Fluency in Dutch and English is essential.
* Strong communication skills and a commitment to delivering excellent customer service.
* Ability to work effectively in a remote environment and manage time efficiently.
* Prior experience in customer service is preferred but not mandatory.
* Proactive, adaptable mindset with excellent interpersonal skills.
* Willingness to relocate to Greece for initial integration and training.
* A positive attitude and a genuine passion for helping customers.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )