Card Processing Expert
We are seeking an experienced professional to join our team in a Card Processing role. In this position, you will play a key part in providing flexible payment and credit solutions to customers.
As a full-time member of our team, you'll have the opportunity to gain hands-on experience in the world of finance, payment, and credit, working for a digital bank in Luxembourg.
This is a permanent contract with opportunities for career growth and development.
Your Responsibilities:
* Maintain and enhance the configuration of the card processing system, collaborating closely with internal stakeholders and the system provider.
* Monitor and optimize authentication, authorization, clearing, and credit card account processing.
* Enhance the bank's digital capabilities through instant account creation, digital card enrollment, tokenized transactions, and digital customer support.
* Maintain and update processing system parameters.
* Design and implement credit card processing solutions in partnership with the processing provider.
* Coordinate service requests and oversee incident resolutions.
* Manage Service Level Agreements (SLAs) and monitor service quality.
* Maintain relationships with credit card schemes and follow up on bulletins and mandates.
About You:
* Advanced academic degree in Technology, Economics, or equivalent experience with at least 5 years' experience.
* Good knowledge of credit card issuing/acquiring and processing environments.
* Proficiency in business process documentation and/or technical solution design.
* Strong analytical abilities and communication skills.
* Fluency in English is essential; proficiency in German, French, Spanish, or Italian is a plus.
* Hands-on approach: willing to roll up sleeves and get involved, demonstrating a down-to-earth attitude to get the job done.
* Collaboration and teamwork: a natural team player who thrives in a flat organizational structure and actively contributes to the collective success of the team.
* Self-motivation and drive: highly dedicated and motivated to achieve both individual and team goals, with a commitment to excellence and continuous improvement.
* Ownership and accountability: demonstrates a proactive approach in taking responsibility for outcomes, with a focus on seeing projects through to delivery and completion.
The ideal candidate will have advanced knowledge of credit card processing systems and a proven track record of delivering high-quality results. If you're a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply.
Our bank is committed to equal opportunities and diversity, which we believe drives our success. We offer challenging projects in a dynamic environment, along with numerous opportunities for training and development, and a performance-driven bonus structure.