Company DescriptionAt TOPdesk, we simplify IT service management, so teams can focus on work that truly matters. With over 900 employees across 11 offices and 10 million users worldwide, we're committed to delivering reliable IT solutions with a human touch. Our platform empowers organizations with easy setup, customizable templates, and world-class support.Where will you end up?As a Salesforce administrator you will end up in team 'Atlas' in the TOPdesk IT department TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 900 colleagues in 8 countries, we work together every day to make our customers' services better, smarter and more fun.Job DescriptionRole SummaryAs Salesforce Administrator, you'll ensure TOPdesk gets the most value out of Salesforce by enabling automation, optimizing workflows, and maintaining platform stability. You'll configure and customize Salesforce to meet evolving business needs, manage data quality, and support key processes that drive sales effectiveness and strategic goals. You'll work closely with colleagues in IT and across the business to ensure Salesforce is reliable, efficient, and easy to use.Your jobAutomate and simplify Sales processes so the team can focus on value-adding workEnsure Salesforce data is accurate and reliable for reporting and decision-makingManage the release lifecycle (testing and deployments) to keep the platform stable and compliantSupport and troubleshoot integrations with tools like Clay and DocuSignEnable Sales and Revenue teams to use Salesforce efficiently and effectivelyMonitor system health, performance, and security, and take proactive action when neededExplore new Salesforce features (including AI) and recommend adoption where they improve business outcomesShare Salesforce knowledge and best practices with colleagues to raise overall expertiseBroaden your scope by contributing to neighboring platforms such as HubSpot and NetSuiteQualificationsYour profileEducation & ExperienceDegree in Computer Science, Information Systems, or a related field3+ years of experience as a Salesforce Administrator or DeveloperSalesforce Certified Administrator (ADM-201) required or in progress; other certifications (Advanced Admin, Platform App Builder) are a plusTechnical SkillsStrong experience configuring Salesforce: custom objects, fields, page layouts, record types, Flows, approval processes, and alertsSkilled in data management: imports/exports, cleansing, validation rules, and duplicate managementFamiliar with release management practices: sandbox setup, testing, deploymentsKnowledge of Salesforce security features and compliance practices (e.g., login policies, field-level security, GDPR awareness)Understanding of integrations: connected apps, APIs, and exposure to tools like HubSpot or NetSuiteFamiliarity with version control tools (e.g., Git) is a plusSoft SkillsAdaptable and solution driven, with strong problem-solving skills and attention to detailSkilled at building collaborative relationships and aligning with business stakeholdersExcellent communicator, able to explain technical topics to non-technical audiencesTakes initiative to identify gaps, owns solutions, and thrives with minimal supervisionCurious and proactive in learning new tools, trends, and best practicesAdditional InformationWhat we offerPermanent employment contract and 30 days of annual vacationPleasant working atmosphere with flat hierarchiesOpen working atmosphere in an international environmentFlexible working hours within a modern working environmentPossibility to work remotelyWell-founded onboarding by a buddyTime for individual training opportunities to further develop your personal strengthsJoint employee events and team building measuresEmployee subsidy for gym membershipCompany health measures such as health days or fresh fruitFree drinks (coffee, tea, water)Gifts on special occasions, e.g. anniversaryMonthly tax-free payment in the form of a MastercardPossibility of time off (sabbatical)Quality time together (table football, table tennis table, massage chair)Corporate benefitsVacation bonusGot excited?If so, send us your CV using the job application form.If you have any questions, your contacts Michelle Dhom and Fabienne Even are available by e-mail ator by phone at .We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, and sexual orientation or identity.