Tax assistant as customer advisor / technical support – datev

Location: 27283 Verden/Aller (Hybrid) | Employment Type: Full-time | Salary: €36,000 - €48,000 | Experience: Professionals or motivated career starters welcome! About Us We are an innovative, family-oriented software company with around 51-100 employees, headquartered in Verden an der Aller. Our passion? Developing top-tier industry software, IT services, and data center solutions for agriculture and tax consulting. With us, you will find flat hierarchies, a genuine team spirit, and the opportunity to actively shape the digitalization of a traditional industry. Are you great with numbers but looking for a fresh perspective outside the traditional tax office routine? Then join our team! Tasks & Responsibilities – Variety Instead of Routine Value-Driven Customer Support: After a thorough onboarding process, you will assist our customers (via phone, email, and TeamViewer) with the efficient handling of our DATEV-integrated accounting software. Shape the Future: You will analyze technical topics, new ideas, or legal requirements and contribute your practical knowledge directly to projects for quality assurance and the further development of our software. Share Knowledge: You will prepare and conduct regular online or in-person training sessions for users. Networking: You will represent our company at trade fairs and user events, fostering personal connections with our clients. Requirements – What You Bring to the Table Education: Successfully completed vocational training as a Tax Assistant ( Steuerfachangestellte/r ) or a comparable qualification. Experience: Familiarity with software used in the tax/accounting sector (e.g., DATEV). Career starters are explicitly welcome! Communication Skills: Enjoyment of customer contact, a service-oriented mindset, and the ability to explain complex tax matters in a simple and understandable way. Soft Skills: A friendly, confident demeanor, strong advisory skills, team spirit, and a desire for regular professional exchange. Language: German at a C1 level (or higher) is mandatory for secure communication with our clients. Core Benefits – What We Offer Security & Balance: A secure, permanent contract, flexible working hours, partial home office (hybrid), and 30 days of vacation (plus Christmas Eve & New Year's Eve off). Attractive Compensation: A salary of €36,000 - €48,000 including a 13th-month salary , vacation and Christmas bonuses, plus individual bonus opportunities. Modern Workspace: An ergonomically equipped workspace featuring electrically height-adjustable desks. Health & Mobility: EGYM Wellpass, JobRad (bike leasing), company pension scheme, as well as free parking spaces and e-charging stations. Feel-Good Culture: Free drinks & fresh fruit, regular company events, and a welcoming team environment. Growth: We invest in you! Extensive training and development opportunities are supported by us in 90% of cases. The Hiring Process – Fast & Transparent Application: Submit your updated CV First Interview: A brief initial chat via phone or MS Teams. On-Site Interview: A personal meeting at our headquarters in Verden. Practical Check: An optional short practical test or case study. Offer: If it's a match, your contract offer will be ready in no time! Ready to step out of the traditional tax office? We look forward to meeting you!