At Paessler, we're passionate about simplifying IT and OT infrastructure monitoring. We believe that powerful monitoring tools should be accessible and easy to use, empowering IT professionals to efficiently manage their complex environments. For over 25 years, we have been developing cutting-edge monitoring solutions, including our flagship PRTG products, used by over 500,000 users worldwide.We offer you a dynamic, flexible working environment in which you can contribute your ideas creatively and develop yourself further. We attach great importance to an open and supportive atmosphere that gives you room to develop and lays the foundation for first-class results.YOUR TASKSGather and analyse business requirements from internal stakeholders across departmentsTranslate high-level business needs into functional specifications and user stories with clear acceptance criteriaAct as a partner to Product Owners in backlog refinement, roadmap alignment, and discoveryHelp filter and structure incoming feature and bug requests to reduce noise and improve prioritisationPrepare process documentation (flows, diagrams, edge cases) to support development and QAConduct stakeholder interviews and facilitate requirement workshops when neededSupport testers with functional validation and user acceptance criteriaIdentify and document integration points and dependencies between Odoo and other systems (e.g., Salesforce, MuleSoft)Ensure consistent documentation standards and improve knowledge traceability within the teamYOUR PROFILE5+ years of experience as a Business Analyst in ERP or enterprise software environmentsStrong experience in requirements gathering, business process modelling, and functional documentationAbility to collaborate effectively with cross-functional teams (Product, Development, QA, Business Stakeholders)Fluent in English (written and spoken)Experience working in agile product teamsExcellent communication and facilitation skills with both technical and non-technical stakeholdersStrong analytical mindset and attention to detailFamiliarity with writing user stories, acceptance criteria, and process diagramsFACTS FOR YOUFlexible working hours and a family-friendly environmentWork in our beautiful office in Brno or from home - it´s your choicePermanent working contract25 days of vacation and possibility of sick daysMeal vouchersWide range of further training training and personal development opportunitiesTime to deal with innovative topics and technologiesA structured onboarding phase with support from experienced colleaguesINTERESTED?And at the end, a very important note:For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture