Task Responsibilities:
* Collect, distribute and share all flight related information with concerned departments,
* Plan, coordinate and follow up, the cargo build up and optimize the space utilization in coordination with CV WHC & handling agent,
* Proceed with documentation check,
* Coordinate operations with other departments within LUXHUB,
* Supervise the cargo flow through LUXHUB,
* Instruct and share processes with the handling agent,
* Assist customers when required,
* Keep all the parties informed about the status/condition of their freight,
* Maintain records of activities,
* Ensure system updates & transmissions are processed in due time,
* Contribute to team effort.
Essential Requirements For The Position:
* Possess at minimum a BAC degree or equivalent
* Be fluent in English. French and German. Luxembourgish will be considered as an advantage
* Have good knowledge of standard IT products, MS Office (Word, Excel and Outlook)
* Ability to work on shifts in a team or alone
* Ability to establish and maintain good customer relations
* Ability to perform error free in stress situations and without direct supervision
Working Conditions:
* A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
* Willing to work on shifts 24/7/365
* Position based in Luxembourg
* Occasional travel required within the entire Cargolux network