Step Into the Spotlight: Become a German-Speaking Beauty Advisor for a Global Beauty Icon! Are you a beauty enthusiast with a talent for exceptional customer service? An exciting opportunity awaits you to join a prestigious global beauty brand as a Beauty Advisor in vibrant Porto! Be at the cutting edge of the beauty industry and help shape the future of beauty. As a Beauty Advisor, you'll: Engage with customers via live chat, phone, email, and social media, delivering top-notch service Address inquiries and complaints with expert beauty advice and solutions Manage e-commerce questions related to returns, deliveries, and refunds Provide personalized product care advice and maintain databases Handle health-related condition reports What We’re Looking For: Essential: Native German speaker with strong English (B2 level or higher) Outstanding communication skills and a genuine passion for customer satisfaction Strong problem-solving abilities and a collaborative mindset Proficiency in IT and reporting tools Flexibility to work various shifts Bonus Points: Experience in the cosmetics or luxury sector Knowledge of digital and social media Previous customer service experience What We Offer: Top-Notch Training: Comprehensive 15-day program covering product knowledge, customer management, and cutting-edge tools Attractive Compensation: Competitive salary with holiday and Christmas allowances, plus health insurance and meal benefits Perks & Benefits: Apartment benefit and a vibrant work environment with fantastic amenities Ready to advance your career with the global beauty brand L'Oréal? Seize this opportunity to join a team that’s shaping the future of beauty. Apply now and shine bright in your glamorous career!