We are looking for a skilled professional to fill the position of Technical Support Specialist.
Detailed Job Description
* You will be responsible for handling administrative and operational backoffice tasks in customer service, receiving and processing relevant information regarding error reports and technical issues. You will also create new repair parts recommendations based on received requests from our technicians partners through ERP system entry. Furthermore you analyze errors quickly, document all activities thoroughly by taking care that work runs smoothly and efficiently without delays, generating statistics related to services provided as well as organizing training sessions whenever necessary