Job Title: Service Delivery Manager
We are seeking a highly skilled Service Delivery Manager to join our team. The ideal candidate will have a proven track record of successfully managing security activities and processes for customers, ensuring compliance with regulations such as ISO / IEC 27000 and NIST.
The successful candidate will be responsible for assessing customer feedback and improving procedures to deliver exceptional customer service.
About the Role
This is an exciting opportunity for a seasoned professional to lead Security activities and processes for our customers. You will work closely with cross-functional teams to ensure seamless delivery of services.
Key Responsibilities
* Manage Security activities and processes for customers to ensure compliance with relevant regulations.
* Assess customer feedback and improve procedures to enhance customer satisfaction.
* Liaise with internal stakeholders to coordinate Security activities and resolve issues.
Requirements
To be successful in this role, you will require:
* A Bachelor's degree in IT security or a related field.
* 3-5 years of experience in IT security, security management, telecom, and Cybersecurity topics.
* Certifications in ISO/IEC 27001:2005, CISSP, CISA, and ITILv3.
What We Offer
In return for your expertise, we offer a challenging and rewarding career opportunity within our organization. You will have the chance to work on high-profile projects and collaborate with experienced professionals.
You will also benefit from:
* A competitive salary package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.