Customer Service Trainee
We are seeking a skilled and customer-focused professional to join our team as a Customer Service trainee.
This role will provide an opportunity to develop a solid foundation in customer service operations, service quality and process optimization.
This is a full-time internship for up to 6 months, requiring a student visa or authorization to work in Luxembourg.
* Process customer requests – Ensure timely and accurate handling of incoming customer requests with a focus on service excellence.
* Support daily operations – Assist with credit card back-office tasks and help manage routine administrative workflows efficiently.
* Engage with customers – Respond to customer queries across various channels with a service-minded approach.
* Contribute to daily activities – Collaborate with colleagues to support smooth day-to-day operations and achieve business objectives.
* Assist on internal projects – Participate in team initiatives, such as process improvements or testing activities, to drive business growth and innovation.